Refund Policy for Express Booster
1. General Overview
This Refund Policy applies to all services provided by Express Booster. We strive to ensure customer satisfaction and have established this policy to address situations where refunds may be warranted.
2. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- Service delivery failure (i.e., failure to deliver the purchased service)
- Service not as described or significantly different from what was advertised
- Unauthorized charges or errors in billing
3. Refund Procedure
Customers seeking a refund must contact our customer support team within 7 days of the purchase date. Refunds will be processed back to the original payment method used for the purchase.
4. Refund Amount
The refund amount will be determined based on the specific circumstances of the request. Partial refunds may be granted in some cases, depending on the extent of service delivery.
5. Exclusions
Refunds will not be provided under the following circumstances:
- Change of mind or purchase of incorrect service
- Failure to read service descriptions or terms of use
- Delays in service delivery due to reasons beyond our control, such as platform changes or updates
- Discrepancies in follower/like counts or other metrics, as these are subject to fluctuations
6. Processing Time
Once a refund is approved, it may take up to 7-10 business days for the refund to be processed and reflected in your account.
7. Contact Us
For any refund-related inquiries or to request a refund, please contact our customer support team at [support@expressboosterltd.com](mailto:support@expressboosterltd.com) or through our contact form on the website.
8. Changes to This Policy
Express Booster reserves the right to update or modify this Refund Policy at any time without prior notice. Changes to the policy will be posted on this page, and it is the customer's responsibility to review this page periodically for updates.
By using the services of Express Booster, you agree to this Refund Policy and any modifications made to it.